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Hp Error 49.38 03

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Hp Error 49.38 03

Free Delivery On Everything! Rated: 'Excellent' High impartial reviews Price Promise The UK's Lowest Prices Guaranteed. Lifetime Printer Guarantee FREE with all Own Brand Cartridges. Solved: Hi to all, I have a problem with HP LaserJet M500 MFP 525, while I turn on the machine it initializing and start up properly, but after 2 - 5943671. 49 errors are generally software or firmware related errors. Windows 7 gho. Try deleting all the print jobs and restarting the printer.

Learn how to solve 49 errors for an HP LaserJet Enterprise, HP PageWide Enterprise, HP LaserJet Managed, or HP PageWide Managed printer with HP FutureSmart firmware. Product name: This is the product name affixed to the front of the device. Serial number (s/n): This is an alphanumeric identifier that is unique to each product. Hanes t shirtmaker lite.

Error Codes List page 1

Error Code:
  • Code: 10.0X.Y0
  • Display: 10.0X.Y0 Supply memory error
  • Description: The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge.
    Memory error • 10.00.00 Black print cartridge • 10.01.00 Cyan print cartridge • 10.02.00 Magenta print cartridge • 10.03.00 Yellow print cartridge
    E-label missing • 10.00.10 Black print cartridge • 10.01.10 Cyan print cartridge • 10.021.10 Magenta print cartridge • 10.03.10 Yellow print cartridge
  • Remedy: 1. Remove, and then reinstall the indicated print cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the indicated print cartridge.

Hp Error 49 38 07

  • Code: 10.22.50
  • Display: 10.22.50
  • Description: The transfer kit life was reset above the order threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.22.51
  • Display: 10.22.51
  • Description: The transfer kit life was reset above the replace threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.22.52
  • Display: 10.22.52
  • Description: The transfer kit life was reset above the reset threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.23.50
  • Display: 10.23.50
  • Description: The fuser kit life was reset above the order threshold. A new ITB was installed.
  • Remedy: No action necessary.
  • Code: 10.23.51
  • Display: 10.23.51
  • Description: The fuser kit life was reset above the replace threshold. A new ITB was installed.
  • Remedy: No action necessary.

Solution

In my case, I ended up having to clear out the 'active' firmware and have it pull a clean copy from it's backup. To do this you perform a 'Partial Clean' from the preboot menu.
To access the preboot menu follow the instructions on the Service Manual.

Before doing this, be aware it will clear out networking/admin password/ service password/etc. The Printer will have to be re-setup as if from new for the most part.
After you're in the preboot menu, navigate to the 'Administration' menu, then select 'Partial Clean'. Accept the confirmation dialog, then press the back button until you're at the root (top-level) menu. Select 'Continue'. The printer will now reinstall the firmware from it's backup.
After it finishes it's restore. Re-configure the device with TCP/IP settings, admin settings, and any other customizations you'd made to the printer.

Hp Error 49.38.03


Problem & Full Story

Hp Printer Error 49.38.03

I discussed our issues with our CP5525 printer previously. Well after we had resolved that problem, we started getting a new, more catastrophic problem. About a week after fixing the previous error, the printer got a new error, 49.38.13. I say more catastrophic because this error comes up as soon as the printer finishes booting. The error gives says to power printer off/on, but doing so only causes the error to come up again and wastes 2 minutes of your time.
With the error, User's are unable to print, and you are unable to get to any settings through the panel on the printer or through the web interface. The only way to make changes is to get into the preboot menu during startup.

Hp 49.38.03 Error


Things I tried that didn't work

Hp M4555 Error 49.38.03

  • Disabled jet-direct (preboot menu)
  • Selecting First-boot (preboot menu)
  • Removing network cable during boot
  • Removing power cable and holding power button to clear memory/capacitors (~30 seconds)
    • This almost worked, it booted up and I was able to navigate around the menus for a little bit before the error popped up again.
What did end up working was doing a 'partial clean' from the preboot menu (See Solution section above). It is important to make the distinction between the 'Partial Clean' option and the 'Full Clean' option. The Printer has two copies of the firmware installed, an active and a backup. The active copy holds all the settings you've configured on the device, where the backup is a clean image with all default settings. The partial clean removes the active and replaces it a copy of the backup. Functionally this should fix any firmware corruption, but it also resets the device to factory defaults.
The 'Full Clean' option removes both the active and backup firmware images, leaving the device in an unbootable state. This is only used if the firmware you installed was corrupt (corrupt download, or something).
So, to be clear. Use the partial clean, not full clean.



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